Podcast
Ep. 11 – Navigating Quality Improvement Efforts with Colleen Muncy of StarPRO
Welcome to a riveting episode of Pillar Talk! In this episode, Chris engages in an insightful conversation with Colleen Muncy, the Managing Director & Founder of StarPRO, bringing over two decades of expertise in healthcare finance to the table. Dive deep into the world of StarPRO, a powerful tool designed to craft your playbook for…
Read MoreEp. 10 – Stress & Burnout
Episode 10 of Pillar Talk delves deep into a critical and timely topic: “Stress & Burnout.” Chris addresses the pervasive issue of stress and burnout, particularly among healthcare workers, emphasizing the selfless nature of those in the post-acute care setting. Acknowledging the challenge of prioritizing oneself, Chris urges leaders to be “selfish” in managing their…
Read MoreEp. 9 – Culture Task List
In Episode 9 of Pillar Talk, Chris delves into the importance of of cultivating a positive and thriving culture within the post-acute care setting. Recognizing the challenges brought to light by COVID-19, particularly in staffing, Chris considers the government’s proposed mandates, the scarcity of available personnel, and the impact on care quality. We believe a…
Read MoreEp. 8 – Honoring Veterans
In this special episode of Pillar Talk, we pause to reflect on the upcoming Veterans Day, a time to honor and thank those who’ve served our great nation. Chris, a veteran himself, takes a deeply personal journey as he shares his own story and experiences in the armed forces. With recent tragic events involving veterans,…
Read MoreEp. 7 – Faith, Family, Friend with Mike Oxford
In this intriguing episode, Chris is joined by Mike Oxford, Chief Operating Officer at Sun Mar Healthcare. Their relationship journey began as two ambitious talents in their respective departments, initially competing against each other. However, their relationship evolved into a strong bond built on love, trust, and collaboration, showcasing the beauty of growth and maturity…
Read MoreEp. 6 – Lessons Learned While Running
In this episode, Chris takes us on his personal journey of pushing beyond comfort zones by committing to a half marathon. He candidly discusses the struggles of training, from initial excuses to reflection, ultimately setting ambitious goals. Join Chris as he shares the tools and strategies he used to not only complete the run but…
Read MoreEp. 5 – Leadership & Becoming a Catalyst with Nicole Kaufman
Welcome to an electrifying episode of Pillar Talk! We’re thrilled to introduce our first special guest, Nicole Kaufman. Nicole is currently the Chief Transformation Officer for Genesis Healthcare. Nicole and Chris have known each other for 15 years and she is one of the most talented and thoughtful leaders in the post-acute care setting. Nicole…
Read MoreEp. 4 – Pillars of Performance – Plan
In our newest episode of Pillar Talk, Chris talks through the elements necessary to build a strong Plan. As with most things in business and life, there is not a one-size-fits-all approach to this critical Pillar. A key concept that Chris covers is the fact that there is no perfect Plan and waiting for it…
Read MoreEp. 3 – Pillars of Performance – Process
In this enlightening episode of “Pillar Talk,” Chris takes you deep into the heart of success in post-acute and long-term care. Today, we’re unveiling the third Pillar: Process. From operators to nurses, everyone in the care setting plays a vital role in delivering exceptional care. And behind the scenes, it’s the well-defined processes that keep…
Read MoreEp. 2 – Pillars of Performance – Product
Chris dives into the second Pillar of Performance – Product. In this case, we’re discussing the product as the care being provided in various care settings. The quality of care and belief behind the product drive this pillar – so let’s get into it.
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