Posts by Lindsay Carlson
Ep. 6 – Personal Development Lessons Learned While Running
In this episode, Chris delves into his personal development journey, pushing beyond comfort zones by committing to a half marathon. He candidly discusses the struggles of training, from initial excuses to reflection, ultimately setting ambitious goals. Join Chris as he shares the tools and strategies he used to not only complete the run but also…
Read MoreEp. 5 – Leadership & Becoming a Catalyst with Nicole Kaufman
Welcome to an electrifying episode of Pillar Talk! We’re thrilled to introduce our first special guest, Nicole Kaufman. Nicole is currently the Chief Transformation Officer for Genesis Healthcare. Nicole and Chris have known each other for 15 years and she is one of the most talented and thoughtful leaders in the post-acute care setting. Nicole…
Read MoreEp. 4 – Pillars of Performance – Plan
In our newest episode of Pillar Talk, Chris talks through the elements necessary to build a strong Plan. As with most things in business and life, there is not a one-size-fits-all approach to this critical Pillar. A key concept that Chris covers is the fact that there is no perfect Plan and waiting for it…
Read MoreEp. 3 – Pillars of Performance – Process
In this enlightening episode of “Pillar Talk,” Chris takes you deep into the heart of success in post-acute and long-term care. Today, we’re unveiling the third Pillar: Process. From operators to nurses, the People in the care setting play a vital role in delivering exceptional care. And behind the scenes, it’s the well-defined processes that…
Read MoreEp. 2 – Pillars of Performance – Product
In this episode of Pillar Talk, we shift our focus to our second pillar: Product, specifically within the realm of post-acute care. Join us as we explore the intricacies of enhancing the quality of care provided in settings like skilled nursing facilities and assisted living communities. Just as with our discussion on People, there are…
Read MoreEp. 1 – Pillars of Performance – People
Join Chris as he delves into the first pillar of the four Pillars of Performance: People in the context of post-acute care. Arguably the most crucial Pillar, having the right People in post-acute care and treating them the right way is the foundation for success. From the foundational belief that nothing matters without the right…
Read MoreEp. 0 – Welcome to Pillar Talk, Your Post-Acute Care Resource
Welcome to Pillar Talk, your post-acute care resource! Let’s dive right in, shall we? Ever wondered about the backbone of Legacy Healthcare Consulting? Well, you’re in for a treat! In this inaugural episode, our CEO and founder, Chris Ross, pulls back the curtain on our foundational Pillars of Performance and why they matter so darn…
Read MoreSocial Media for Post-Acute Care Providers: Tips for Success
Social media has become an integral part of our daily lives. It is no longer just a platform for sharing photos and keeping in touch with friends and family. Social media has also become a valuable tool for businesses to connect with their customers and promote their products and services, and that includes the post-acute…
Read MoreMike Oxford, COO Sun Mar
“I have had the pleasure of working with Chris Ross and members of the Legacy team in various capacities, for over a decade. While many organizations want you to believe that they can provide multiple layers of support, Legacy is one of the few groups that delivers. Legacy’s diversity in experience provides their customers with…
Read MoreKristin Mueller, Sr. Director of Communications
“The team at Legacy are solely focused on ensuring they meet their client’s goals. In working with them on a roll-out plan that would improve the care delivered to our residents, the team at Legacy developed a comprehensive strategy including print materials, open communication, and critical information that would assist our center teams through the…
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