Achieving Product Excellence in Post-Acute Care

At Legacy, our commitment to excellence is unwavering. We believe in striving for the highest standards in all aspects of our work, especially when it comes to our Pillars of Performance. The second of these pillars, Product is a cornerstone of our approach to delivering exceptional care in the post-acute care setting. In the competitive…

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Ep. 31 – Getting Unstuck

In our latest Pillar Talk episode, we go deep into the universal challenge of feeling trapped in a rut, stagnant, and lacking the drive to push forward. You know that feeling—the one where you were on a winning streak, and suddenly, it’s like hitting a brick wall. But fear not, because in this episode, we’re…

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Ep. 30 – JAWS Program with Chrissy Swanson & Penny Whitney

In a dynamic conversation filled with passion and purpose, Pillar Talk welcomes special guests Chrissy Swanson and Penny Whitney to delve into the innovative JAWS program. This groundbreaking initiative, tailored to the long-term care sector, embodies core values of collaboration, culture, and relationship-building. Our conversation explores the genesis of JAWS and its pivotal role in…

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Ep. 29 – April Current Events

In the latest episode of Pillar Talk, Chris explores three key articles driving regulatory changes in the post-acute care setting. First, we delve into proposed revisions to the Value-Based Purchasing Program (VBP) by CMS, including a 4.1% Medicare payment increase for skilled nursing facilities. However, concerns arise regarding potential rate reductions and expanded regulatory powers.…

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Ep. 28 – Spring Time

Ep. 28 - Spring Time - a focus on mental health

In the latest episode of Pillar Talk, Chris delivers an empowering message that resonates deeply with listeners. As the season of renewal unfolds, Chris shares personal reflections on the significance of mental health, urging us to prioritize our well-being amidst life’s challenges. With heartfelt sincerity, Chris extends support to all who may be struggling, reminding…

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Ep. 27 – 75 Hard & Me – 10 Lessons in Mental Toughness

Pillar Talk Episode Cover

In the latest Pillar Talk episode, Chris dives into the profound impact of mental toughness on personal development and success. The episode revolves around ten key lessons Chris learned through the 75 Hard program, emphasizing mindset shifts and strategies for achieving excellence. Prepare to ignite your inner fire and conquer your journey to greatness with…

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Ep. 26 – Post-Acute Care Advocacy with David Mills

Join Chris and special guest David Mills for an exclusive episode focusing on the power of advocacy in post-acute care! In this dynamic conversation, David, a seasoned industry expert with over 33 years of experience, shares invaluable insights into effective leadership, mentorship, and the critical role of advocacy in shaping the future of the post-acute…

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Ep. 25 – March Current Events

In the latest episode of Pillar Talk, Chris delves into the current events shaping the post-acute care landscape with his signature blend of insight and analysis. Drawing from a trio of articles, he offers a comprehensive overview of the challenges facing the industry, particularly regarding staffing, reimbursement, and leadership. Beginning with a discussion on the…

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Ep. 24 – LEGACY Leadership

In the latest episode of Pillar Talk, we’re diving into a special presentation Chris gave at the Wisconsin DON Council Symposium in Appleton, WI called, “Engaging the Clinical Leader.” This episode is dedicated to the attendees, and hopes to fill in any gaps attendees have due to the poor acoustics at the venue. Chris’s presentation…

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Ep. 23 – The Power of the Circle

In our latest episode, Chris Ross takes us on a journey into the world of circles, both literal and metaphorical. Chris kicks things off by geeking out over the everyday marvels of circles – think wheels, wedding bands, you name it. Then he gets all philosophical, chatting about how circles symbolize unity, continuity, and endless…

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